More Frequently Asked Questions

  • Can I try activities before I make a choice?

Yes, we welcome you to explore all the locations and wide range of activities we provide, but remember they are always changing and updating to take on new interests and ideas from our participants. We can provide you with a staff person to spend time with you one on one while you explore what is available and choose how you would like to put together a great range of activities or individual supports.

  • Do I have a choice of the staff who support me?

Yes, we have over 200 fully trained staff who have a wide range of skills and interests that they are keen to share with others and offer friendship and an open connection and really want to get to know you and what they can do to help you to flourish. 

  • Do you provide Support Coordination and how do I get it?

If you are needing the extra support of “Support Coordination” and you are struggling to implement your plan, but are not yet funded you can apply for a review of your plan and ask for it to be added. Talk to our team and we may be able to provide you with information or support to implement your plan. Or we may be able to provide “Benevolent Support Coordination” to help you get the funding from NDIS and well underway with the best utilisation of your plan.

  • Does NWDS only provide Adult Services?

No, we have after school activities, evening and weekend groups and Vacation Care programs.  We have individual supports where we can focus on skills developments or learning a new sport or connection.  

  • I would love to go on holidays and trips with a support staff person, can you help?

Yes, we have group camps (staying in motels and caravan parks) and individual holidays happening all the time and you can join these or plan one that suits yourself.

  • Once I have a NDIS plan how do I access North West Disability Services supports?

Please call us on 96864155 and talk to one of our Coordinators to understand the areas we cover and the most suitable location to your home to access.  OR email us on and explain what you are looking for and we will call you or email back to discuss more with you.  

  • What supports are offered at NWDS?

Any type of support you are needing, we can offer, and can fashion for you. We have group or individual activities happening every day, including weekends and evenings. Often people wish to join a group to build friendships and gain skills or just have fun.  With a wide range of activities happening for you to choose from you can slot into something already happening or you can ask us to develop a new activity for you that meets your interest area. It is all about your choice and what you are interested in becoming engaged with.