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Coronavirus - Covid-19 Update

Update about North West Disability Services supports
affected by Coronavirus COVID-19 and Australian

Government directives- 23.3.2020

As we all know, things have been changing day to day, hour to hour with the current Coronavirus COVID 19 situation and we thank you for working so closely with us. As you know we worked hard to train staff and participants in ways to make themselves safer by enhancing personal hygiene and Social Distancing over the last months.

Unfortunately we were advised by the Government that some of our service delivery is categorised as non- essential and must close those types of services immediately and therefore are required to cease those services at the close of business, Tuesday 24.3.20. 

We will continue to provide accommodation supports, respite/ short term accommodation, in home and other vital individual supports as part of our commitment to participants receiving necessary and timely supports. There will also be no changes to Support Coordination and Financial Intermediary services. 

Group based and individual community access, social and recreational programs and skill development programs are deemed by the Government to be too high risk of being exposed to Coronavirus COVID-19 for the participants, staff and the wider community. Difficulties with maintaining social distancing increases the risk to everyone. This includes Monthly Disco, Table of Eight, Socialites Events and Outback Adventures.

All participants are able to change their service delivery to safer options of their choice including individualised support, in home services, daily living skills development and other essential time limited community access. Participants have choice in the staff and timings of their shifts. Please contact your Coordinator if you would like to change the supports you are receiving or your supports change. Staff will take all care to minimise the risk of transfer of Coronavirus with procedures in place to minimise risk and increase hand hygiene. Please email

We are unsure of the duration of the modification to supports available due to the Coronavirus COVID-19 outbreak but will be guided by government directives. We are doing everything we can to ensure our staff are looked after and will be here for you when we are able to return to business as usual.

Please stay safe and look after yourselves and your family during this uncertainty. 

Deborah Gersbach

North West Disability Services